TICO Exam

Every person in Ontario who is working for a retail travel agency and is selling travel services or providing travel advice to the public must, by law, meet the Industry's Education Standards which came into effect on July 1, 2009. This includes industry Supervisors and Managers.

The second level of the program is for supervisors and managers.  Every travel agency is required to name a Supervisor/Manager on their application for registration or renewal.  This individual is the Supervisor/Manager “on record” with TICO.

The Supervisor/Manager on record with TICO as of June 30th, 2009 will be “grandfathered”and will not be required to take the Supervisor/Manager Exam by July 1, 2009.  An individual that has not been approved as a Supervisor/Manager by TICO and who wishes to act as the Supervisor/Manager on record with TICO on or after July 1, 2009, must write and pass the Supervisor/Manager Exam.

Complete info on the CITC site.

Useful links: 

TICO Exam Information

TICO Exam Enrollment

TICO Learning Centre

TICO Travel-Counsellor Sample Quiz

TICO Travel Counsellor Sample Questions and Answers